Store credit

How you earn it

When your full-price pieces from a brand reach that brand's spend level, you get a percentage of what you paid for them back as store credit. The best level you reach applies.

Brand	Full-price spend → You get back
La Vie en Rose	EGP 3,000+5%	EGP 5,000+10%	EGP 8,000+15%
Women'secret	EGP 3,000+5%	EGP 5,000+10%	EGP 8,000+15%
Etam
Hunkemöller	EGP 3,000+5%	EGP 5,000+10%	EGP 8,000+15%
Yamamay
celio
Tom Tailor
bebe	EGP 7,000+5%	EGP 11,000+10%	EGP 15,000+15%

Only full-price pieces count, brand by brand, before delivery. Sale pieces and gift cards don't count and don't earn.

When you get it

• It goes into your FIG account once your order is paid: straight away for card orders, and once delivered and paid for cash on delivery.
• It's for your next order. It never comes off the order that earned it.

Which orders earn it

• Orders paid by card (Visa, Mastercard or valU), cash on delivery, or a FIG gift card.
• Orders paid partly or fully with store credit don't earn new store credit.
• Buying a gift card doesn't earn store credit.
• Orders using a discount code, like WELCOME10, don't earn store credit.

How to use it

1. Shop as usual and go to checkout.
2. Sign in with the same email you used for the order that earned it.
3. Your store credit balance shows as a payment option. Use all of it or part of it.
4. Pay the rest, if any, by card or cash on delivery.

What you can use it on

• Full-price pieces from every brand at figeg.com, and FIG gift cards.

Not on

• Sale and discounted pieces

Every product page says whether store credit can be used on that piece.

Good to know

• It has no expiry date.
• It can't be exchanged for cash.
• If an order is cancelled before it's paid, it earns no store credit.
• If you return pieces from an order that earned store credit, the credit for those pieces will be taken back.